Glen — Glen Cooktop

Such a pathetic company. Full of lies. No work ethics.

THIS COMPANY SHOULD BE SHUT.

Bought a cooktop for parents, and it not even 11 months, the cooktop misfires, and huge pop sound comes.

Registered the complaint on 24th September 2021, and after chasing them up finally someone came today (30th September 2021). The engineer didn't want to look at the cooktop till he gets the physical bill/Invoice.

Parents requested the engineer to explain the problem, but the executive didn't entertained. My mother told him that she'll call me to get the Invoice, but he wanted a physical copy. I bought this from Amazon, and only have a digital copy.

Anyways, the executive didn't want to wait and he left. I called up customer services, and head office. None of them seems to be too interested in getting any resolution.

One of the guy named 'Nitish' put the phone down on me, and now this number is picked up by someone in their marketing.

The company who can't even control or manage their phone systems, can never manage their customers.

Shame on the owners who run this company with such fraudulent employees.

BEWARE AND STOP BUYING GLEN