Glen — response to our complaint regarding service / repairing of glen brand gas stove

Address:

Vadodara, Gujarat

We are using glen brand gas stove since last two years (Approximately). We are facing some problems regarding properly working of gas stove and asked to resolve our problem to local distiruter hetal enterprises, subhanpura, vadodara from where we purchased said gas stove of glen brand, but they are not attending our complain on priority basis and also replied rudely. They also asked to file complain against them, if we wish. This is really ridiculous. As the gas repair is required to be attending on most priority, being imerengency nature of work. And like standard brand like, behavior of your local distributed is unexpected and can not be tolerated. Sorry for inconvenience, but kindly requested to look into the matter and advice them to resolve our problems at the earliest and give response to customers in gentle manner. Thanks in advance for your positive response. With warm regards, your valuable customer in a city of culture vadodara in gujarat.