Go First Airlines — Air Ticket PNR. Go Flight J74LVC, Yatra ref number[protected]

Address:

1/11, Railway Colony,, Sewa Naga, New Delhi 110003

This is in the context of the air ticket vide PNR. Go Flight J74LVC I booked this ticket because it was mentioned on the ticket Refundable. Now when I am applying to cancel, the refund it is showing is ZERO.

When I called up the customer care of Go First, I was informed that this ticket is non refundable and Yatra has befooled the traveller by stating it as refundable.

I raise my objection to mention this ticket is refundable, if the refund money is ZERO.
It is misleading the traveller and is being used as a tool to grab money from a person like, for whom air travel is need based and not a luxury.

I insist on taking up my objection into prompt consideration. This misleading information about the flight ticket Refundable is a dark spot on both Yatra and Go First.

I am escalating this to consumer court too, to have justice, since I am in position to lose my hard earned money due to this misleading information. It seems to be the hands in gloves between Go First airlines and Yatra.
I am attaching herewith the copy of ticket and the screenshot stating that the ticket is refundable.