| Address: | Go First Head Office: Go Airlines (India) Limited 4th floor, Kaledonia building, Sambhaji Nagar, Opp. Dmart, Sahar road, Andheri East – Mumbai | | Website: | www.flygofirst.com |
I had booked a flight from Bengaluru to Varanasi & return trip via Go First airlines with details as below :
1. Bengaluru to Varanasi :
Travel date - 16th August 2023
PNR - DYEF6D
Flight number : G8-405
2. Varanasi to Bangalore :
Travel date - 20th August 2023
PNR - A8J4FJ
Flight number : G8-404
Booking date : 9th February 2023.
Later on 19th May 2023, I got a mail that both my above bookings have got cancelled because the flight has become non-operational. Upon contacting, I was told that full refund will be processed to me because the flight itself is not operational.
Till date I have followed up multiple times, but still I haven't got my refund amount credited to my bank account/original mode of payment. Its been more than 2 months now. Every time I get the same response that it will be refunded, but I don't get a date or timeline by when I will get my amount.
The total cost of the to & fro ticket is 50790 INR. It is a huge amount which I am yet to get back from the airlines.
Why is it getting delayed so much? Does it take so much time to process refunds? While booking tickets the amount is debited immediately from customer's pocket, then why so much delay in refunding the amount?
Pls credit the amount at the earliest and give sufficient justification for the prolonged delay in refunding the same.
Regards,
Rakesh Was this information helpful? | 
The status is same at my end. Till now haven't got the GoFirst airline refund.