[Resolved]  GoAir — Flight cancellation

Go air flight no - g8-261

Customer care calls me 5 days before my scheduled departure to tell me that apparently due to some technical difficulties my flight has been cancelled. Upon my repeated request of telling them to reschedule it, the rude lady on the other side, just calmly says that go air cant help me. I had to book a new flight in indigo under these circumstances and it costed me a bomb (Almost double than original).

I was told that i would get refund for the cancelled flight. However when i didnt get any notification for flight cancellation, i called the customer care again, who told me that i need to raise a "request" for the same. I mean at this point i don't know should i laugh or be angry. U cancel my flight and then u come and ask me do i need a refund?? Is that even a question, ofcourse i do need refund you #.

And now i have to raise a seperate request at yatra (Website where i booked the flight), who say that they have not got any confirmation from go airlines to process my refund. So at the end i am feeling angry and ashamed that i am so dumb to book tickets in such a stupid airlines.

Also a week back, i stood in line for getting my boarding pass for 2 hours at bhubneshwar (G8 286), as the "system " was down and the honorable staff decided to manually write the details on the boarding pass. I still understand this as a technical difficulty and ignored the issue.
But the flight cancellation and the way the customer care speaks as if they had decided to fly me for free.

Its my humble request to everyone, to never ever choose goair, whatever it may be. Only if we don't tolerate this kind of behaviour, they will either improve or close down their business.