GoAir — goair is not responding anything nor refundind my money.

Subject:- goair airline is neither issuing refund of my air ticket amount i. E. Rs. 7007/- nor responding
Anything.
Dear sir,
I wish to draw your kind attention regarding my refund issue, the facts are as following:-
(1) i booked my goair flight ticket through happyeasygo agency to fly from srinagar to lucknow bearing pnr-yf5znh on 23/05/2020.
(2) goair has cancelled my flight bearing pnr-yf5znh which was scheduled on 07/06/2020, at the evening of 05/06/2020. So that i rescheduled my ticket to fly on 08/06/2020. Cancellation sms received from goair airline is enclosed.
(3) goair airline has again cancelled my flight on 6 june 2020 at evening bearing pnr-yf5znh which was scheduled on 08/06/2020. Cancellation sms received from goair airline is enclosed.
(4) the applicant was stuck in srinagar for more than 03 months due to national lockdown, but due to the wrong attitude of goair airlines, the applicant suffered extreme mental pain and suffered financial loss.
(5) since my flight ticket was cancelled by goair airlines for flights related to pnr-yf5znh scheduled on 07/06/2020 & 08/06/2020, that's why i cancelled my ticket by visiting the booking agency (Happyeasygo website) on 06/06/2020. Happyeasygo agency responded and said that the credit shell of this pnr-yf5znh has been created by goair airlines and refunds are not being accepted. Therefore, you should contact goair airlines directly.
(6) so that, on 25/06/2020, the applicant sent an email to goair airline, stating that my flight ticket bearing pnr-yf5znh should be cancelled, while mentioning that "i no longer have to travel" and the entire amount of this ticket i. E. Rs.7007, to be transferred to my original account. On which, admin goair sent me an email saying that his agent will contact me soon and allotted a service request number-g[protected].
(7) even after more than one and half months have passed, no one has responded and neither has any the agent contacted the applicant. Then the applicant again requested to provide his refund rs.7007/- to admin goair and feedback @ goair.in through email on 07/07/2020 but till date no reply was given by goair nor my refund was refunded.
(8) i also want to bring for your kind consideration that i have called both their (Goair) helpline numbers-[protected] & [protected] many times, so the automatic system keeps saying for a while after that the phone call is disconnected automatically.
Therefore i request to you that making necessary intervention in the above context kindly make a huge effort to get the amount of rs.7007/- as refund in my original account. For this, the i will be thankful for life.
Regards!
Your sincerely,
Bhagwan deen jaiswal
Mobile-[protected]
[protected]@gmail.com
Pnr-yf5znh