[Resolved]  GoAir — missing baggage - poor customer service

On 13 dec 19, flew from kolkata to pune on goair g8-393, after landing found my baggage which contained items like clothes, shoes, accessories, gold earring, cosmetics was missing. Goair kolkata team claiming that they have connected the baggage via indigo 6e - 746, goair pune team claiming the baggage has not reached pune. As per their comments they are investigating the matter and checked the cctv and the baggage is not found. Goair kolkata team not responding to calls, emails, messages. Its hard to believe that the cctv cameras and tracer are unable to locate a bag. It’s been 5 days of constant followup the baggage is still in air. Horrible customer service and management of the goair airline. This issue is rightly in context to a saying "don't let your baggage fly away from you”. What kind of security, management does the airports and airlines have is a big question?