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GoAir — no refund yet / customer care no response to email & phone calls

Hi,

Go air cancelled one of my connection flight. I want to inform them that I cant travel for part journey. I have called them several times, but not picking up calls and responding to emails. I don't know how I will get refund the amount I paid for the whole flight journey. Please consider this complaint and resolve it with due attention.

PNR JBWMWA (Delhi to Kannur flight)

Refund full amount.

Regards

Sanal
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Comments

Booked ticket from kolkata to hyderabad. I got a message that flight has been cancelled and to contact customer care for alternate flight. But, no one is responding. This is pathetic. I need an alternate flight as soon as possible.

How can a airline company be so irresponsible and customer care does not pick up phone calls
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    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
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