GoAir — Refund processed for your lucknow - kolkata one-way booking — trip id [protected]

Address:	700101
Website:	www.consumercomplaints.in/new_complaint

Refund processed for your lucknow - kolkata one-way booking — trip id [protected]

Sir,

This is reference to your trailing mail regarding interest charged on the amount which is refunded of rs. 9440/- against total payment made of rs.11336/- but instead of refunding of rs.11336/- you have wrongfully deduct conveyance charges and insurance charges on the aforesaid amount. Please confirmed me why you deduct 1896/-. This is clearly indicates cleartrip.com. Cheating with customer. Flight was cancelled by go air then why conveyance charges & insurance charges bear by customer. I want to know my deduction detail. Here is no fault by me, so return my full amount 11336\- in icici bank credit card last 4 digit no.5006.

Please look into the matter otherwise i have no other option to take up the matter with consumer forum. Already complain 5 days ago..

Anita ghosh
(M[protected]
Media reporter