[Resolved]  Godrej Appliances — a brand not worth to be given free also

Address:Aluva, kerala, Kollam, Kerala, 683511

Had bought a fully automatic washing machine 2.5yrs old. From the beginning your delicate machine would show problem if we use powder detergent so your great educated technician suggested to use liquid detergent. Do you know my previous lg washing machine we used for 10 yrs in washing powder and it showed no problem. But godrej is godrej. Well that's an old issue. Right now my issue is for a complaint that we have given in your aluva (Cochin) customer care two months back and till now the status is not resolved. Your four technicians came and could not understand the problem so they took the washing machine in their service centre one week back and till now the there is no response from there and when i called them today they still have the same answer, they don't know what's wrong with ur product. What product you have made that your team is not able to understand the problem itself. I regret the day i took the decision of buying godrej product and i will try my level best to share my experience to as many people i can so that people will think twice before wasting their hard earned money on buying your products.
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Feb 7, 2020
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2020
Godrej Appliances Customer Care's response
Dear Sajina,

We've replied to your concern via Twitter. Kindly allow me sometime and I will surely have my team address your issue at the earliest.

Regards,
Kavya
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