Godrej Appliances — Airconditioner damaged by godrej service engineer

Purchased an godrej ac from flipkart on[protected]. It might have been delivered after few days and installed. Installation was done by mr. Lekh raj from godrej. Soon after that lockdown started. And was much fear about covid. The ac was rarely used. The installation was faulty as in this winter we found that indoor unit was hanging from left side. On[protected] i registerd servicerequest to godrej for making the things right. On 01.06.2021 same lekhraj visited and told that it will be fixed day. But he didnot return on 02.06.2021. On 03.06.2021, a person named jaspal singh came. First he checked the working of ac. It was fine. Then he disconnected indoor unit from the outdoor unit. Removed the indoor unit from the wall. Fixed the gutties. And installed the inside unit. While making electrical connections between the indoor and outdoor units, he created a blunder, made wrong connections, which damaged some part. So the outdoor unit stopped functioning. After hit and trials he failed and called same lekhraj who had sent him. After sometime lekhraj came and checked the ac. He said that due to theit mistake pcb of the outdoor unit damaged. He requested that i shoud not complain to godrej, and promised to arrange pcb by claiming warranty claim against some other ac. He was contacted again and again, but response was one or two day. So on 14th i contacted godrej customer care. They gave me contact number of some mr. Sukhjinder singh. Sukhjinder singh promised to help but tilldate nothing done. Just false promises. Please help. During this my complaint no; [protected] was closed two times by claiming refusal of payment by the customer. Very shameful for godrej and their service centre hoshiarpur.
Dr.Pardeep singh
vpo chanaur
teh mukerian dist hoshiarpur 144306
[protected]
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