[Resolved]  Godrej Appliances — being cheated

I complained about my godrej eon refrigerator not cooling properly on 4th may on the toll free no. [protected]. The service person who visited, changed the timer sensor. He charged rs 4250 for it. The rate in the market is around rs 400. I didn’t cross check at that time as i thought they r from the company and could not imagine to be cheated.
Fridge is still not working properly. They have already made two more visits and couldn’t get it working properly.
Please look into the matter and get me the refund. Do take action against the person for charging inappropriate amount.
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Jun 23, 2019
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
May 23, 2019
Godrej Appliances Customer Care's response
Dear Customer,

I do understand your concern and shall surely get it addressed. Please share the complaint number & your mobile number so that I can look into this for you.

Regards,
Aaradhya
May 28, 2019
Updated by Sachshab
My complaint ID is 2332633. And phone no. Is [protected].
May 28, 2019
Updated by Sachshab
My refrigerator is still not cooling properly.
Jun 08, 2019
Updated by Sachshab
My complaint is not addressed yet. Nobody called me. Didn’t expect such a response from yr esteemed company. This is the third refrigerator we bought of godrej company. Plz look into the matter.
Jun 22, 2019
Updated by Sachshab
It’s been a month since I complained. Nobody contacted me yet.
Complaint comments 

Comments

Cooling is very poor
I have purchase one slimline 3 door Locker almiraha on 11.04.2019 and also delivered on 13.04.2019, but some door complain i have lodge to M/s Akriti Creastions Hussainganj Faizabad Road Lucknow. but till date the complain is not solved. i have called them many times.
My complaint is not addressed yet. Nobody called me. Didn’t expect such a response from yr esteemed company. This is the third refrigerator we bought of godrej company. Plz look into the matter.

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