[Resolved] Godrej Appliances — Cheated by product

Preeti khanna 20

from Noida, Uttar Pradesh

Address:

110085

Hi, i have no complaint with godrej company but with vijay sales rohini delhi which is take distributorship of yours. They introduced me a split ac (Gsc18upx5wqr 5 star) as said that its has copper coil and i purchased it but when i search in ur side its shows it has aluminum coil. When i asked about it they said it is copper coil ac (Model no. Gsc18upx5wqr 5 star) but when i show them in ur side then they told me that you take some other brand. I also told them that godrej z series has copper coil but they refused. I want only your product because its reasonable and durable. Kindly do some action against them. I have all proof like bill, voice recording etc. So pls help me out.

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Jul 7, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

May 30, 2017

Godrej Appliances Customer Care's response Dear Preeti,

We'd like to look into this. Please share your contact number so that we may assist you further.

Regards,
Godrej Appliances Team.

Verified Support

Jun 01, 2017

Godrej Appliances Customer Care's response Dear Preeti,

We are awaiting your contact number. Kindly share the same for quicker assistance.

Regards,
Godrej Appliances Team.

Jun 03, 2017

Updated by Preeti khanna 20 Hi, my mobile no is [protected].

Thanks

Verified Support

Jun 05, 2017

Godrej Appliances Customer Care's response Dear Preeti,

Thank you for sharing the details. Our team will surely look into it and shall connect with you for further assistance.

Regards,
Godrej Appliances Team.