[Resolved] Godrej Appliances — godrej eon washing machine | |
Respected sir, With due respect i beg to inform you that on 4th october 2015 we have purchased a fully automatic washing machine of godrej eon on rs 23, 490. It is under two years warranty on inner part and motor is of 10years warranty. But we are facing a terrible noise problem in our washing machine. We always kept in touch with godrej technician but still they fail to solve the problem. The problem is there after one month of purchasing. We want to replace the washing machine but their technician are telling to pay rs 24000 for replacement. Since we are under warranty so it is difficult for us to pay rs 24000 once. Since we have purchased from flipkart godrej marketing executives are telling that there might be manufacture problem. Since we have purchased from flipkart (Via third party according to them) so nothing to do with this machine. So i request you to kindly see this matter and take necessary steps on this matter. Yours faithfully Sarbani nandi Was this information helpful? | |
Oct 12, 2017 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Aug 23, 2017 Godrej Appliances Customer Care's response Dear Sarbani, Allow us to look into this. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority. Regards, Godrej Appliances Team. Verified Support Sep 05, 2017 Godrej Appliances Customer Care's response Dear Sarbani, We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest. Regards, Godrej Appliances Team. Verified Support Sep 11, 2017 Godrej Appliances Customer Care's response Dear Sarbani, As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query. Regards, Godrej Appliances Team. | |
Add a Comment | |
49%
Complaints
1438
Pending
0
Resolved
678
+91 22 6796 5959
+91 22 6796 1800
+91 22 6796 5656
Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
Post your Comment