[Resolved] Godrej Appliances — Godrej has worse complaint booking system

sandeep_14091981

from Delhi, Delhi

Address:	Vadodara, Gujarat, 390023
Website:	www.godrejsmartcare.com/services.htm

My new freeze 290 liters double door bought form Vijay sales just 4 month, suddenly today it is not working i called Vijay sales they say call Godrej customer care i do last 4 hour, try to send online request there also they have sent OTP number to go next menu but last 1 hour trying my mobile number [protected] it never came even one OTP.

i would i trust Godrej company for any product which is not working and i could not register even complain to solved it is not long.

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Apr 8, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Godrej Appliances Customer Care's response Dear Sandeep,

Allow us to look into this. Your details have been shared with our concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Mar 08, 2017

Godrej Appliances Customer Care's response Dear Sandeep,

We've received an update that your issue has now been resolved. Do let us know for any further help. Have a nice day ahead!

Regards,
Godrej Appliances Team.