Godrej Appliances — Godrej Washing Machine

Address:

Chennai, Tamil Nadu, 600083

I have purchased Godrej Washing Machine WM Wt620CFS [protected] on 25/12/2015 at Sathya Agencies P. Ltd. West Mambalam, Chennai 33 vide their invoice No;CH13-15/[protected] @ 15.09 by the sales Emp: S. Arunachalam CH13 in the name of my son R. Joshua Manoj and the payment was made in full.

Mr Vignesh (Ph No: [protected] / [protected]) came for the demo and said he is only person I should contact for any further maintenance of the machine.
Within 6 months, I had a problem in the machine. ie., whenever I load, whether 1/4 or 1/2 or full. after consuming the water it beeps constantly, as if there is no water coming. At that time, I have to lift the lid and close. Then it will run regularly. Again after soaping, it sounds, again I have to lift the lid and close. It happens 4 times per wash.

When I called Vignesh to rectify this problem, he said we have to clean the cap of the tap. I think twice I called and he said the same thing and still I am facing the same problem. That means, I cannot load the washing machine and go away. I have to keep an eye on it to hear the beep sound.

I wonder whether it is a manufacture defect or any technical fault. I have never experience such an issue with my previous machine.

I request Godrej to help me out to solve the problem as early as possible.

Thank you

Stella
[protected]