[Resolved]  Godrej Appliances — godrej washing machine not working, hanging issue, service person not visiting

Address:

305001

Hi
Godrej company
We complain on 15-9-17
Complain no. J[protected] (See sms copy)
Sms received "" * godrej sms * technician - ajmer-shrinath ser-pankaj will be attending your call - j[protected] on 16/09/2017, with request to come after 3 - 3:30pm
Under 2 yr warranty

My machine is dead from last 5 days, hanging issue also
We have not received any call from any service person.
Nor
Any one visited yet

My queries are :
Within one and half year, more than 5 times machine become dead, what action godrej company should take?
Why no one visited on 16-7-17 and 18-7-17?
Why no one call us, when service person will visit?
What action you want to take against your service provider in ajmer, 305001 pincode?
Is this type of service / problem, will we face again with service person in future also?
After this incident, we started advising / sharing with friends not to take / buy godrej product in future.
From
Mrs manju agrawal w/o
Dr g k agrawal
(Shri har kunj) 24, state bank
Colony, near police line,
Gokhle marg.
Near badlani bhawan (Green
Sheet over our home).
Ajmer 305001 rajasthan
Phone: [protected]