[Resolved] Godrej Appliances — Microwave oven

narayan84

from Mumbai, Maharashtra

Address:

400084

Had purchases an godrej microwave from vijay sales in 2014-15. Subsequently had taken an amc for one year with godrej, where there was one visit for repairs as per my complaint. Subsequenty in 2016, i had gone for an amc for two years and paid an amount of rs2000/- for the same. Now the amc is getting over, but depply regret that none of the servicemen had come for any preventive maintenance also. This is not expected from a company like godrej.

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Jul 29, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Godrej Appliances Customer Care's response Dear Narayan,

Allow us to look into this. Please provide the complaint number & your mobile number so that we can get in touch with you soon.

You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2jOrpba

Regards,
Godrej Appliances Team.

Verified Support

Jun 26, 2017

Godrej Appliances Customer Care's response Dear Narayan,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

Jun 28, 2017

Godrej Appliances Customer Care's response Dear Narayan,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.