Godrej Appliances — New fridge is defective

Address:

10 d, dda flats, mata sundri road, new delhi 110002

Our new godrej fridge is not working from starting, 3 times engineer visits but the fridge is still not working.

2-3 times our food is got rotten. My small kid ate rotten food by mistake, who is responsible for the health of my kid? I dont want to take any chance with my family health. I purchased a new fridge and now after 3 engineer visits product is still defective. I want a new fridge replacement as soon as possible.

If i purchase a new fridge than why should i accept defective, repaired products? I want a new fridge. I dont want any refund. Provide me new fridge replacement. It is the question of my family health i dont want to take any chance.

And if i talk about the showroom from where i purchased this. Before purchase they are very nice but now they are rude in helping me.

Invoices and labels attached below.

Video link: https://drive.google.com/file/d/1mGPzPjp3VZS_Dc8tNkguKnsQbw9QGr-b/view?usp=sharing

Meat, ice, all are melted and waste. I want replacement

My old complaint number is: 243169

Mohd. Arif idrishi
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