Godrej Appliances — not given diwali offer gift

Address:

Lucknow, Uttar Pradesh

sir, Godrej Applince hasnot given diwali offer gift {jmg maharaja} by lucknow office as per written commitment after purchase of fridge.After lodging complaint [protected]@godrej.com replied through email on 19th Nov.2014 on my request no.29957 and Ms. Subia Momin replied through request no.29958 that they are working on my complaint and forwarded my complaint to Lucknow office to Mr. M.J.Rafat, Associate Manager Direct Sales Appliance Divison-LUCKNOW, which is creating this problem.Mr. Rafat told me through email that JMG are in transit and it receive by 8th December2014 and he will deliver it as soon as he receive it.But that day colud not come till today.About this problem I have send two letters to mumbai office and Lucknow office on 3-3-2015 through registered post no.A RU[protected]IN and Speed Post No.EU[protected]IN.I have not receive any positive responce from Both Offices of Godrej.How this company is tolerating this type of Associate Manager Direct Sales Appliance Divison-LUCKNOW which has no responsibility of his comany's reputation and consumers are facing this type of superficial problems.