[Resolved] Godrej Appliances — Poor service and worst response

Mahender Bisth

from Lucknow, Uttar Pradesh

Address:	New Delhi, Delhi, 110053
Website:	gmail

Dear sir,
my complaint no.D-[protected] dated.02/04/17 about no power in Split AC, same day your technician attend the complaint and took some Ac part with him for repair .His cell no. is [protected], on dated 08/04/17 i received a SMS from your customer care office (THE TECHNICIAN ATTEND UR COMPLAINT TODAY) but another technician attended my complaint on 11/04/17 and saying that he did not have any part of your AC . his cell no is.[protected] . same day round 6 pm i make a call to Godrej customer care and told all the matter, but till date no response from your side . sir, now tell me what should i do. i have only one option that i am going to complaint police against your first technician for taking away spare part of AC
waiting for your reply
Mahender Bisht
[protected], [protected]
email : mannubisht.[protected]@gamil.com

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Jun 3, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2017

Godrej Appliances Customer Care's response Dear Mahender,

We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

May 03, 2017

Godrej Appliances Customer Care's response Dear Mahender,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.