Godrej Appliances — Refrigerator burning

Address:

D-929 gali no 20 , kaleram chowk Bhajanpura Delhi 110053

This incident happened on[protected]. I want to complain about the refrigerator being burnt. It was purchased on 2017 January 19. It is from Godrej company. The reason behind the burning is unknown because it was burnt from inside. How come this happened. We have not heard this time of burning. It was in the early morning, we were going to start our daily routine jobs. But as soon as my sister opened the refrigerator. It was burning with a high flame from inside. The mixer juicer, plastic glasses, utensils. Everything was burnt. We have the experiences of 7-8 fridges in the span of 20 years. We have not seen this type of incident ever. Company people came to us for inspection. They were asking for the visiting charge. when we denied they commented in the report that the fridge door was open and so because of the overheating it was burnt from inside. Then again we had a conversation with the company people. He told us that we can complain anywhere we do not care because no one is harmed. we don't have any refund policy and inspection. We have done many complaints since the incident happened now they all are silent.