[Resolved] Godrej Appliances — refrigerator not working

kamal.gm

from Bhubaneswar, Odisha

Address:

Khordha, Odisha, 751012

Dear all,
I have taken a godrej refrigerator on july24th 2015, bhubaneswar, odisha.in july 2016 my refrigerator started giving sound in freezer and its not cooling properly.
Again this year i am facing the problem with godrej refrigerator.
Is this the quality of refrigerator.
For this refrigerator i am giving complaint every year and it is really irritating.
Is this the godrej standard to deliver poor quality product to customer.

Contact number is [protected]

Location : nayapalli, bhubaneswar, odisha

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Nov 6, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Godrej Appliances Customer Care's response Dear Kamal,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint.

Kindly provide the complaint number & your registered mobile number so that we can resolve your issue on priority.

Regards,
Godrej Appliances Team.

Verified Support

Oct 04, 2017

Godrej Appliances Customer Care's response Dear Kamal,

We understand that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Godrej Appliances Team.

Apr 29, 2019

Updated by kamal.gm Dear All,

From yesterday onwards the gas is leaking.
Really i am very dissatisfied with the Voltas refrigerator.
Don't you have quality product and people to server a better product or repair it properly.
Please let me know when the technician will come and repair it.
Really It is annoying but i think Voltas is surviving due to faulty products.
So many problems with one product.
Contact number is [protected]

Apr 29, 2019

Updated by kamal.gm Till now there is no updates.
Really Its Indian's one of the worsted product Voltas Refrigerator.
Because Its a continuous giving problem.

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Comments

harijeetshukla

from Allahabad, Uttar Pradesh

My ac is not working since may 2017. Godrej customer service is very bad. and godrej service center not provided services. it's very bad. customer service agent doing false commitment . we make call 8-9 times but not positive response.

hari shukla form allahabad

[protected]

Godrej Appliances Customer Care's response, Oct 3, 2017

Verified Support

Dear Hari,

We are unable to trace your issue by the given number. Request you to share your registered contact number and the complaint number so that we can resolve your issue ASAP.

You can get the complaint number by calling us on our toll-free number 1800-209-5511. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Godrej Appliances Team.