[Resolved] Godrej Appliances — refrigerator & services | |
Greetings, I have purchased a refrigerator from godrej which had some cooling issues after the visit from the technician i refused to give him the security code for being fully satisfied from the services as the issue remains the same and after a 2 days i have received a call from godrej [protected] asking for the code and when i refused to give the satisfaction code the people has started to treaten us. They are saying 'we will not spare you if you dont give us the code and you have to call us only for your complaints and technical issues'. It puts a question mark on the level of services offered by godrej and how safe are the technician sent by godrej as they are more of illetrate and misbehaving staff. Moreover if the technician starts to threaten us on the phone how safe it would be for us to allow them inside our premises for a demo of product/technical issue? There is no formal complaint godrej customer care instead routed to area manager kuldeep singh. Waiting for the complaint to be resolved and corrective action towards the bad attitude of the misbehaving technician. Complaint number d[protected] Vishal chopra [protected] [protected]@gmail.com Was this information helpful? | |
Oct 12, 2017 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Godrej Appliances Customer Care's response Dear Vishal, We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest. Regards, Godrej Appliances Team. Verified Support Sep 11, 2017 Godrej Appliances Customer Care's response Dear Vishal, We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Regards, Godrej Appliances Team. | |
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
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