Godrej Appliances — reoccurring the cooling problem 5 times but not resolved

Address:

400020

We had purchase this refrigerator on 12/5/2016 from kohinoor since 2017 we are facing the issue with refrigerator
In december 2017 we had issue with the door noise
Then within few day we had issue with door cascade
Then we had issue of sensor which we got it replaced
Then we had motor issue which was resolved and again we had cooling issue so we were told to change motor
So we got it changed, now again we are facing the motor issue so one of the technician told us to change pcb board and the motor both
I want to clarify that we have already spent more than 5000 rupees on top of that mr. Ankit mahajan whonis area head is suggesting us to take amc for 7 year for 8000/-
Actual cost of refrigerator is 26000
Instead of giving me solution he is prolonging the issue which is not justify to us
Now ankit mahajan who is area head of godrej is refusing to take the complaint and not sending the technician at our residence and even not replying back we are facing this issue and my mother and father who are senior citizen are facing lots of issue
Kindly get the matter cleared at earliest so we dont have to go to consumer forum for the justice
Thanking you
Bipinkumar shah
[protected]/[protected]
[protected]@gmail.com
Marine drive