[Resolved]  Godrej Appliances — replace the broken vegetable box

Address:11/6 K.C GHOSH ROAD,KOLKATA 700050, Kolkata, West Bengal, 700050

I purchased a Godrej Refrigerator model Godrej RT EON 350P 3.4 SILVER MEADOW REF GT[protected][protected]fr00060 on 14/5/2019 from Great Eastern Trading Co., sinthi more.after delivery your representative came to demo and found the vegetable box inside the fridge was broken and said intimate this to office for replace the item.but till date you do not replace this itam.Repeatedly told your customer care representatives but no result. Pl do needfull.
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Jul 28, 2019
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2019
Godrej Appliances Customer Care's response
Dear Debsankar,

I do understand your concern and shall surely get it addressed. Please share the complaint number & your mobile number so that I can look into this for you. You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Lisa
Verified Support
Jun 21, 2019
Godrej Appliances Customer Care's response
Dear Debsankar,

I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue.

Regards,
Lisa
Verified Support
Jun 25, 2019
Godrej Appliances Customer Care's response
Dear Debsankar,

As I haven't received your details, your complaint has been closed from my end. Do get back in case of any query.

Regards,
Lisa
Complaint comments 

Comments

Cooling not proper. That's why lots of food got spoiled. Specially deep freezer not cooling properly. Ice cream and other pretiable food got spoiled. Even on high cooling meter on but low cooling also takes lots of time .

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