[Resolved]  Godrej Appliances — want replacement of Godrej EDGE DIgi 241 pds model

Address:

Bareilly, Uttar Pradesh

some reference number of complaint---z[protected], z[protected], Dear Sir/Ma'am, I have purchased the product (Godrej Edge digi 241 pds refrigerator) on 18th may 2015. when i set the refrigerator then it was a defected piece of refrigerator. then i put the first complaint, but didn't get any solution again put the complaint due to many problem in refrigerator and i was saying regularly to replace this refrigerator.. bcoz i am getting the problem from 3rd day of purchasing date.. i made many complaint. but till now not getting any solution..and I talked to many senior authority first bareilly service center head (vivek chouhan), then bareilly Area manager (nagendra) then alok and then senior department deputy manager ghaziabad (prabhat). from starting i am getting cooling problem and parts damaged but till now neither parts are replaced nor getting better solution for cooling. first time vivek changed pcu board and then service engineer changed overload changes but again getting same problem sometimes randomly my refrigerator's cooling has been finished suddenly and all the ice melted down and Bareilly Area manager (Nagendra -[protected]) is not providing better services and i want to replace my refrigerator and saying that you can take any action...so sir plz guide what to do for replacing my refrigerator. contact person of godrej- Bareilly service center head --vivek chouhan--[protected] Bareilly Area Manager -- Nagendra --[protected] Godrej ALok ghaziabad --Alok --[protected] Senior Department Deputy Manager --[protected] I want replacement because from first day I am getting problem..and firstly talk to Nagendra Area manager..and any how i want replacement bcoz till now one month not completed and getting many problem from first day of purchased and parts also damaged one month is going to completed but till now parts also has not been changed. Regards, Sanjay Kumar Dewani (+91)-[protected]