[Resolved] Godrej Appliances — window ac - poor customer care | |||
Below is the complaint which was sent via email but no response till date. Joe williams Aug 13, 1:37 am ist * godrej sms * yr call no. Is d[protected], secret code is 876 share this with technician if completely satisfied with the service. For asst, call [protected] * godrej sms * yr call no. Is d[protected], secret code is 876 share this with technician if completely satisfied with the service. For asst, call [protected] * godrej sms * technician - delhi-ajeet singh will be attending your call - d[protected] on 09/08/2017 * godrej sms * yr call no. Is d[protected], secret code is 876 share this with technician if completely satisfied with the service. For asst, call [protected] * godrej sms * technician - delhi-ajeet singh will be attending your call - d[protected] on 11/08/2017 * godrej sms * we are closing your godrej appliance complaint no. D[protected] Call_13-11-50_out_[protected]. Amr (https://drive.google.com/file/d/0B3_Jpq0ciHkZYTVxVjNmaTlPaDg/view?usp=drivesdk) As you have said that there is no problem. For help pls call [protected] Attached is the call summary and each message i received. Everyday the technician used to call but never showed up in communicated time. The call centre was of no help and even after several follow-up s they just asked me to wait. Finally i got a closure message without resolving the issue. This is pathetic service and i am planing to file a case in consumer court. Please take this note as an intimation and take immediate action. Thanks Joy Was this information helpful? | |||
Oct 2, 2017 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Sep 01, 2017 Godrej Appliances Customer Care's response Dear Joe, We regret the inconvenience caused to you. We have forwarded your details to the concerned team and assure you that we will address your issue at the earliest. Regards, Godrej Appliances Team. | |||
1 Comment | |||
Comments
My application number is 2073498 dt 5/8/2017 for purchase of new washing machine .i have paid full amount by cheque .one weel passed but your staff is not responding me nor they replied me .kindly look in to the matter
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