Godrej Interio — Damaged products delivered and not picking up to replace.

Hi,
ISSUE:: we purchased furniture from the Godrej company, but surprise and shocking that all damaged products delivered to us and now no one is bothered to attend and take actions on our calls and complaint. Full payment is taken and paid. No service team is ready to pick the damaged product saying today we cannot pick and tomorrow is Sunday and will look into shortly. They are not picking calls. Sir such issues from a big brand company is not at all expected. Moreover, huge cost of product is there against the expected services. Our one room is blocked with all such material. Kindly look into as there is no escalation matrix shared on the sites by them, Poor Slaes and Service team and seems bad image now. If Godrej like company will do this then what we expect from smaller sellers.
INVOICE NO 2023-24/6808 DT.[protected] HANDA & CHOPRA ) DEALER OF GODREJ INTERIO
contact :[protected]