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Godrej Interio Complaints & Reviews

www.godrejinterio.com
1.5
Updated: Apr 20, 2026
Complaints 1543
Resolved
456
Unresolved
1087
So far, so good. Godrej Interio is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Godrej Interio will keep up the work and continue to help more customers with their concerns even better 🤝
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Godrej Interio reviews & complaints page 2

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M
Ms005
Apr 30, 2021
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Tearing of fabric of mattress

Here I want ro share a really torturing experience of mine with this brand. I will suggest you guys not to run after a brand name they will bluff you only.
I had bought a Orthodelux mattress spending 20000 over it from godrej in 2016 from dealer namely
'Manash marketing' in rewa and now it's fabric starts to torn apart. Since it is under warranty period of 10 years I complaint about it to dealer. At the time of purchase shopkeeper...
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R
rohanraj9654
Feb 17, 2021
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Pathetic Customer care service, worst company experience

My Godrej bed is hardly 1.5yrs old and already the stickers are coming out of wood from several places of the Bed.
Contacted CUSTOMER care and told about the situation. At that time they didn't mention anything to send a photo/video of the issue with bed and have to request a service visit. Next day, 2 guys came from Godrej, they just took a photo of the stickers coming out and asked for a 400 visiting charge. No solution, what...
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S
Santosh421980
from Patna, Bihar
Jan 23, 2021
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Lost key

Address: Deonath prasad, Juafar Bazar, Nalanda, Bihar 803111, mob no 9771799405, 8521499788

Dear Sir/Madam,
I purchsed a Godrej Storewell Almira & I Lost My Key
Please Advice what to do?

Thanking you,

Faithfully yours

Deonath prasad...
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R
Raja Sarkar1
Dec 29, 2020
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Issue with Delivery Timeline for Order Conf No 2261

Address: Home Land Mall, Bhawanipur, Kolkata

This is Raja Sarkar. I've booked 2+1 seater Conforto sofa set on 12.12.2020 from your Home Land Mall show room, Kolkata. Please find attached copy of Order Conf, 100% advance Money receipt.

Before booking the Cust Rep Associate informed that if i need an immediate delivery then he would arrange a demo sofa set from any of the showroom but I insisted for a fresh one. Then he told I have to wait 3 weeks as per Godrej Interio...
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R
Raja Palaniappan
from Delhi, Delhi
Dec 22, 2020
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Godrej Mosquito Hit Racquet

Hi
I bought a Godrej Mosquito Hit Racquet from Amazon. The bat stopped working after 3 months and I was well within the warranty period.

So I registered for a warranty claim on my mosquito bat but after the acknowledgement and address confirmation email there is no action for the past 40 days.
I have not received any further call or email after the acknowledgement email.
When I call customer care the call...
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S
somyaasthana
Oct 31, 2020
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Recliner sofa leatherite skin peel off

I purchased a Godrej Interio Recliner Sofa in 2017 which came with a warranty of 1 year. After 1 year it's skin started to peel off and now after 3 years it's skin got totally peeled off. The sofa set is totally spoiled. Is this the quality of a Godrej Interio product should be? After I called the company to complain about this issue, they gave me a quotation of Rs.42, 000/- for its repair. That is almost half the cost of sofa. Atleast ask...
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Sadanand Hegde
Jan 25, 2020
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difference in tax invoice and order confirmation form

Address: Dream Interior And Furniture,#429/431/B, Hosur Road, Opp. Brand Factory, Bommanahalli, Bangalore 560051

I had booked slide compact tex in shellovine red on 04 jan 2020 vide order confirmation form no. F55503 by paying an advance of rs.10000.00 at dream interior and furnithre #429/431/b, hosur road, opp brand factgory, bommanahalli, bangalore 560068.. On their confirmation of our order ready i paid the balance of rs.16000.00 on 14 jan 2020. Total amount paid is rs.26000.00. On 17 jan 2020 vide tax invoice cin no. U28993mh1932plc001828 and sales...
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A
Akansha kesari
from Mumbai, Maharashtra
Sep 4, 2019
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service problem

Address: Allahabad, Uttar Pradesh

There is a service problem. As I complain so many times for fridge repairing but no response. There is almost a 1month but no one came for repairing. Pls take a strict action against them as they are not listening. They said that there service man could reach your address by 24hour but no one came. I request you Pls take a strict action . Fridge is not cooling...
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Subhra Sankha Das
Apr 12, 2019
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fixing and dismantling chanrge is too high

I bought a 3 door godrej interio wardrobe which we need to dismantle and fix every time while shifting. Godrej is charging 2000rs for only fixing the same. I want to know the justification behind this. Are they using silver or gold screw or they are appointing phd candidate for this work. Doctor's visit is also not that costly and you guys are charging 2000rs for 15 minutes or half an hour task. No one should support and buy godrej products...
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V
vinay kumar n.b ala
from Hyderabad, Telangana
Oct 6, 2017
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delay in store well delivery/ lock is not working properly/ no person came for installation/mirror not yet received

Address: Hyderabad, Andhra Pradesh, 500072
Website: www.godrejinterio.com

I have purchased a store well (Item code: 30161803sd00207) along with mirror (Item code: 56101544sd00004) on 8th august 2017 by paying full amount of inr 23034 from godrej interio store (Tirumala furnitures, opposite to bjp office, kukatpally), hyderabad. The receipt no is 28102. Finally up on so many followups (Baring careless/escaping behavior with store persons) finally i have received my product on 20th september that to without mirror...
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A
Ajay Dinesh Kango
from Pune, Maharashtra
Feb 2, 2017
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4 door wardrobe

Address: 411033
Website: www.godrejinterio.com/GodrejInterio/products.aspx?id=29&menuid=310&catid=41&subcatid=43&

We purchased Godrej 4 door wardrobe
Link to the product -

https://www.godrejinterio.com/GodrejInterio/products.aspx?id=29&menuid=310&catid...⇄

The first time we received they had a faulty part the replacement of which took more than a month and now that we received it it was also faulty. When asked for refund it is not possible. Now I am stuck with all my belonging scattered....
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G
Gargi1987
from Kolkata, West Bengal
Nov 8, 2016
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Modular kitchen tollygunge

Address: Kolkata, West Bengal, 700040

I ordered a modular kitchen for my tollygunje flat from godrej interio chowrasta more behala. I am highly disappointed with the service. They took wrong measurement, provided with crap materials and misfitted everything. Its 4th months running and the issue is not resolved. They have taken the full payment. There are numerous false promises and harassment. As a customer i am fed up and want to take it upto consumer forum or legal action....
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Mritunjay Mishra
from Delhi, Delhi
Mar 20, 2016
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Almirah - item code stkdsnsp223

Address: New Delhi, Delhi, 110085

Dear Concern,

This is to inform you that I had purchased my almirah from your Kirti Nagar, New Delhi Out let on 14/02/2016. Product Received on 09/03/2016. The same product for installation came on 11/03/2016 and found main door damaged, same has been informed in written to your representative.

I am unable to understand the process, now it's more than a month, I am unable to use household product for day-to-day...
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T
Thara Pv
from Pune, Maharashtra
Jan 25, 2016
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Product not delivered on time

Address: Thiruvananthapuram, Kerala, 695581

Hi

I have ordered a sofa set and study table on December 30th by paying advance and the full amount was paid on 16th January. I didn't get the sofa till now.
I have been following it up multiple times.

Thanks
Thara...
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J
Jeganathsingh Prakash
from Ernakulam, Kerala
Dec 11, 2015
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Alice coffee table walnut

Address: 600005

I am a customer of Godrej interior since several years. The following Godrej products has been purchased by the undersigned in the past. 1. Godrej Queen bed (chocolate) 2. Godrej Cub board 3. Godrej Chocolate dressing table with stool The last purchased one was “Alice Coffee Table walnut” on 10.01.2015 (Order No.47726 dated 10.1.15, Invoice No;84I/[protected]. Since last two months we are noticing that, top layer of coffee table wooden...
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R
ranasatyajeet
Apr 20, 2015
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Godrej defective almirah

Address: Gurgaon, Haryana

Dear sir, I had purchased godrej almirah from Godrej Interio, Okhla on 27th of Feb, 2015. From the day we purchased this product we have been going through worst kind service kind from godrej. Initially the product was delivered five days late after the payment was made, that too after several calls and reminders. Later when the almirah arrived then the technician came after à week, after several pursual from our side. When they came for...
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J
jitendra0409
from Dhanbad, Jharkhand
Dec 2, 2014
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lock key lost of godrej interio almirah

Address: New Delhi, Delhi

Dear Sir, My godrej almirah key have been lost and I need the key of the same. For this I requested for service on 01/12/2014. My service ID is D[protected]. The lady named Ms. shamina attended the call and told me that she lodged the service request and someone will attend within 48 Hrs. Today more then 24 Hrs. passed and nobody has contacted me for the same.After enquiring about the same, the same lady executive received the call and...
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A
amitanjan108
from Kolkata, West Bengal
May 1, 2014
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damage of "VENTURA" sofa set within one and a half year

Address: Dhanbad, Jharkhand

To, The Customer Care Manager Godrej Interio Head Office, Mumbai Sub: Complaint regarding damage of new Sofaset Dear Sir, I am a valuable customer of your products. In the year 2011-12 I have purchase products of your company valued about Rupees Two Lac and sixty five thousand from your authorized dealer M/S Horizon at Saraidhela Dhanbad, 828127. The products I purchased are Modular Kitchen, VenturaSofa set, Designoo Dining Table,...
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Radha G Shankar
from Hyderabad, Telangana
Nov 30, 2012
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MANUFACTURING DEFECT

Address: Hyderabad, Andhra Pradesh

We had bought a Godrej Refrigerator in the year 2007. With in 8 months of time it developed cracks inside. We sent mails to the company along with the photos for which they never replied. Then we sent a legal notice to them and only they agreed to replace the refrigerator. We got our refrigerator replaced only in October 2008. We also paid the difference in the amount. To our surprise there was a gas leakage in June 2010 and the cooling had...
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sahuraje
from Hyderabad, Telangana
Apr 26, 2012
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Unreasonable charges on services, Post sale

Address: Hyderabad, Andhra Pradesh

These Godrej bunch of crooks don't have sense how much to charge on what.. They charged me 1800 Rs for dismentalling my 2 Almirahs along with over head cabinet. They do send me an engineer who is charging 1000 Rs an hour. A man came with hammer and screw drivers and broke all rivets in 15 20 mins and bill was 1800 Rs. You are kidding me!!!.

Whole reason to buy these costly almirahs was ease of dismentalling and moving...
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