Godrej Properties — False information submitted by sales personnel at your Se7en project at Joka, Kolkata and the booking amount is not reversed

Address:Flat U 4H Lobby 2, Sherwood Estate Near Big Bazaar, Narendrapur

I had visited your project Se7en at Joka, Kolkata on 11.04.2021 for purchase of flat. During my visit the sales personnel did not inform me about the high tension wire passing through the project. I had booked the flat by paying amount Rs. 50000. Next day, I came to know that a high tension wire was passing through the project. So I informed your team on 12.04.2021 and as per their request I visited again on 14.04.2021. On verification I decided not to purchase the flat due to the high tension wire passing through the project. My father has heart related problem and he has gone through valve replacement, also, he had brain hammeorhage. Therefore, we have decided not to purchase flat at this project due to the above mentioned reasons. Accordingly, I had sent various mails to Mr Arnab and Ms Priyanka for cancellation of my application for flat booking and refund of the booking amount Rs. 50000 paid. But they are not doing needful. You are requested to cancel the booking and Please refund the amount to me. I shall be ever gratefull to you.
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Godrej Properties customer support has been notified about the posted complaint.
Verified Support
May 13, 2021
Godrej Properties Customer Care's response
Dear Abhinav,

We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
May 20, 2021
Updated by Vatsh Abhinav Singh
My contact no is [protected] and flat booked is D2-0106 at Godrej Seven project at Joka, Kolkata.

Abhinav Bharti
Verified Support
May 28, 2021
Godrej Properties Customer Care's response
Dear Abhinav,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
Jul 23, 2021
Updated by Vatsh Abhinav Singh
I have not received any update. Please provide the status of refund.
Aug 11, 2021
Updated by Vatsh Abhinav Singh
I have not received any update. Please provide the status of refund.
Oct 05, 2021
Updated by Vatsh Abhinav Singh
It seems that officials at Godrej has slept after receipt of my complain against them. Till date they have not responded to my complain. It appears that they are planning something since 28.05.2021.

Now I have doubt on credibility of this forum/ website. You are unable to handle our concerns.
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