Godrej Properties — godrej elements pune refund

Abhisinh

from Pune, Maharashtra

Address:

411057

Had booked a token amount of 1 lakh for priority booking in godrej elements hinjewadi pune project. However, i requested for a cancellation on june 23rd and opted for a refund as i had other plans.

I was told that i would get the refund within 45 days before buying the token. It's been almost 55 days now and no signs of refund. Crm team also not responding

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Godrej Properties customer support has been notified about the posted complaint.

Aug 12, 2018

Updated by Abhisinh Token Number 169

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Comments

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I have very bad experience related to Godrej Element. I booked the unit in J1 tower the said project based on the floor plan printed on Godrej element brochure showed to me by sales team but later on found that floor plan as per approved blue print is different which was shared by CRM team.

Do not understand how false information is shared with customer for the RERA registered project.

When I complained for securing booking based on wrong representation of floor plan, none of the responsible heads are giving the satisfactory reasons.

Further when I asked for refund of booking amount paid to them then none of the team member is giving proper response and lagging the issue in name of one or other.

Also they do not give timely response to the customer grievances once I paid them the booking amount.

I want refund of my money that was secured by Godrej element team based in wrong information, brochure presented and shared to us.

Regards,
Kaushik Mishra

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