[Resolved] Godrej Properties — Godrej Exquisite-GDXQT11103 - FALSE ADVERTISEMENT ON 3BHK LUXE LAYOUT | |
I paid token amount of 5 Lacs for unit number 1103 in Tower 1 on 29th July after verifying the layout given by the sales team and possession date committed as 30th Sept 2024. Application form was sent for my consent on 31st July where I asked Godrej team to include layout provided to me and possession date was also mentioned as 30th Sept 2024. After 1 week, when I asked for draft copy of agreement for sale and related annexures, I realize that there are differences between floor plan and layout mentioned in annexure H and the layout shared with me before booking. Also, draft of "agreement for sale" mentions possession date as 30 March 2025. Due to the reason of discrepancies between layout shared before booking and approved annexure and non disclosure of new possession date at the time of booking, I am asking for the refund of my amount of 5 Lacs. I have been said on the call that booking amount will be forfeited. In addition, there is pressure created on me to also make further payments by applying interest on the next payment. It has been very unprofessional and unethical behavior on part of Godrej properties. I would expect that customer care department shall intervene and accept their mistake and return the booking amount. Abhishek SINGHAL Was this information helpful? | |
Aug 9, 2021 Complaint marked as Resolved Godrej Properties customer support has been notified about the posted complaint. Verified Support Oct 27, 2020 Godrej Properties Customer Care's response Dear Abhishek, Greetings! Please share your contact number via personal message and our team will connect with you soon to assist you further. Regards, Team Godrej Properties | |
2 Comments | |
Comments
Godrej database already has my contact details as I have given the reference number for the unit (GDXQT11103) in GODREJ EXQUISITE. Kindly contact at the same number.
Reply
hi,
the same happened to us at godrej 24 hinjwadi phase 1... shown us something else and given some other flat at the time of floor conformation E3 -103
the same happened to us at godrej 24 hinjwadi phase 1... shown us something else and given some other flat at the time of floor conformation E3 -103
Godrej Properties Customer Care's response, Jun 28, 2021
Verified Support
We apologize for the unpleasant experience you had. Request you to share your contact number and flat details via direct message so that our team member can connect with you at the earliest to assist you further.
Regards,
Team Godrej Properties
Regards,
Team Godrej Properties
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