Godrej Properties — Godrej Properties Fraud in 2nd phase allotment of Godrej Retreat Residential Plots in sector - 83 Faridabad Haryana

Hi
My name is Hema, I have visited your project Godrej Retreat Orchard, sector 83, Faridabad, Haryana on 7th Nov 2021 and found it suitable to fulfill my home requirements. On the same day, I planned to purchase it, when I reached out to one of your site booking in-charge, he explained me that I need to pay 5 Lakhs as EOI on the spot to get early/2 digit number Priority number. So, I moved ahead and made the payment.

After that I was asked to complete my KYC through email but no priority number was shared/issued. They shared the priority numbers on 18th December 2021, which was more then 1 month late, but it was promosed to give on 30 Nov. additionally it was 3 digit (GRF200+), which I didn’t expected, I even reached out to RM, but he said it was all transparent and according to date & time of EOI payment. So, I trusted the Godrej Faridabad team and expected to get at least a plot out of approx. 400 plots for sale in 2nd phase of allotment.

Now the allotment date kept on shifting, first it was 19th dec 2021, then it was expected to be in Jan 2022, at the end all of a sudden I receive a message on 9th Feb 2022 that the allotment will be done on 12th Feb 2022 still without any clear instructions. On 11th Feb 2022, I received a proper call and email from the Godrej Faridabad team that I need to come as per the time slot with 10% completion of payment at the time allotment, I reached the venue on time around with the required amount plus documents, however I was shocked to see so many people howling at each other and Godrej staff, it must be around 500 odd people in a very small space, I started inquiring about my allotment and was told by one of your executive that allotment got closed by 2pm with the last priority number getting served was around GRF150.

I am unable to understand that When there were only Approx 400 plots to be allotted, how can it get completed in just 150 priority numbers, this is the clear picture of fraud and misusage of public funds. Additionally, I met a person who was allotted plots without any advanced priority number or EOI payment. If your firm had to allot plots on first come first basis, why didn’t you gave me allotment on 7th November 2021 itself when I was the around 50th customer to make payment, why did you ask me to come 3 months later to a highly mismanaged event and get Harassment instead of getting allotment of plot, was this drama placed to gather more and more EOI amount and make allotment to fishy investors/dealers in your network who made you payment in the morning and you gave allotment to them.?

Me and my family had trusted Godrej team for over 40 years and today our bond is broken, it’s the first time I felt your team is incapable of serving customer and totally mismanaged.

I would like to request that this allotment should be cancelled and a fresh/transparent allotment should be placed else people will loose faith in Godrej properties.

Regards,

Hema
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Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2022
Godrej Properties Customer Care's response
Dear Hema,

We apologize for the unpleasant experience you had. Request you to share your contact number so that our team member can connect with you at the earliest to assist you further.

Regards,
Team Godrej Properties
Feb 23, 2022
Updated by Hema090281
[protected]
Feb 24, 2022
Updated by Hema090281
Any update?
Feb 25, 2022
Updated by Hema090281
I have not received any call yet
Verified Support
Feb 28, 2022
Godrej Properties Customer Care's response
Dear Hema,

Greetings!

Thank you for your time. Your issue has been escalated to the concerned team. Please allow us some time, we are getting this checked for you on priority.

Regards,
Godrej Properties.
Mar 04, 2022
Updated by Hema090281
Hi Team,

can we have quick call?, I would like to explain all days and blackmailing godrej employee are doing on behalf of gotten.
Mar 04, 2022
Updated by Hema090281
Godrej employees are doing very unfair practice with their customers.this is not expected from golden. I have talked to seniors godrej employees also. But they are very rude.
Mar 04, 2022
Updated by Hema090281
They are doing all frauds, blackmailing and gundagardi with customers.
Mar 08, 2022
Updated by Hema090281
Any update?
Mar 25, 2022
Updated by Hema090281
I heard good thing about Godrej and had good reputation about Godrej. But it look like they are number fraud company in real state. After so many follow up they don't take any action. They just know gundagardi and blackmailing with customers.
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It's not just you, there are many customers who are feeling cheated. Highly unprofessional Godrej Retreat team. Spoiling the name of such a reputed brand.

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