Godrej Properties — Refund of My Booking Amount- I 2802 - Godrej Elements

Godrej Element Hinjewadi -411057, Sales team have Secured booking based on false information and after payment of booking amount when i observed that there was a channel partner involved in my deal which I was not aware and getting 3 % of my deal without my information and Consent wherein they have not given me any discount whatsoever, forced me to write CP name in the Application form . When asked them about the same, they mentioned your lead is generated by that Channel Partner and it is their process and policy where I have never contacted and appointed any Agent for my booking,
I have very bad experience related to Godrej Element. I booked the unit in I2 tower of the said project but on a false Application form which is null and void since the transaction done against the form was cancelled and new application form was never signed for made into picture only for the purpose of forfeiting my amount

Further when i asked for refund of booking amount paid to them then none of the team member is giving proper response and lagging the issue in name of Application form. Also, they do not give timely response to the customer grievances once you pay them.
I would say please check 1000 times before actually signing the application form and give a booking amount . Their booking form is one sided drafted which takes away all rights of a valid customer and using the same they try to pressurized you to continue with your booking
Note: All views expressed on this page are personal and donot represent any organization or group.
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Godrej Properties customer support has been notified about the posted complaint.
Oct 28, 2020
Updated by mannrupal1705
No one from Godrej is contacting me for my refund . I don't have other options than going Legal on them as they have forfeited my 4, 96, 944 Rs without giving any reasons and under which Application form as I have not signed any Application form on 18 Aug 2020 as in the Allotment letter this date is mentioned. Very bad experience with Such a huge Brand.
Oct 29, 2020
Updated by mannrupal1705
Godrej Customer care please respond on my complain. We have done the booking thinking that Godrej being big Brand they will take care of customer issues. I initially would like to downgrade to 2 BHK but the way they are behaving I feel very disappointed. It was not expected such behavior from a reputed brand like Godrej Properties. After taking my money no one is responding and listening to me. Sale Person Bharat Ramchandani is cheating to all customer. Multiple consumers like me have been cheated from him with false and inappropriate information just to meet his Targets in pretext of giving Gold vouchers .
Oct 30, 2020
Updated by mannrupal1705
Such a shame on a big brand like Godrej
properties who are not even bother to respond on customer issues.I am really requesting to please refund my booking amount . It's been over 1.5 month since I am chasing to get my hard earn money but neither the sales team not the customer care is responding me . They spending lakhs of Rs on Marketing but not ready to return customer money .. VERY VERY BAD EXPERIENCE WITH GODREJ !!!
Nov 01, 2020
Updated by mannrupal1705
Godrej properties please refund my 4, 96, 944 rupees secured against Godrej Elements pune I2 802 unit. I repeatedly requesting please refund my money as I have not signed any Application form on 18 Aug 2020 as mentioned in Allotment letter . I don't bind with your terms & conditions. There is no sale deed hence as per RERA sections you cannot keep my money.
Nov 03, 2020
Updated by mannrupal1705
Such a worst experience dealing with Godrej . We trapped looking at the big Brand like GODREJ but not expected such behaviour with the customers . Once they get booking amount they behave very badly with customers. Very very bad experience ... Will not suggest anyone to book any flat with Godrej properties...
Nov 09, 2020
Updated by mannrupal1705
Please refund my hard earned money.
Dec 03, 2020
Updated by mannrupal1705
Finally Filed RERA Complaint number CC[protected] registered against P[protected], Godrej Elements Pune. I am confident to get justice from honorable court and get my hard earned money from GPL.
May 09, 2021
Updated by mannrupal1705
Worst experience with Godrej Elements Project, finally fighting case against GPL. I am confident to get my hard-earned money from GPL through Honor RERA. I am again requesting GPL to please refund my hard-earned money of 4, 96, 944 Rs..
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Comments

I have the same experience with Godrej properties.
They did false advertising and asked for booking amount. Afterwards when the facts come to my attention, I asked for refund but they did not agree.
I have already initiated legal actions against them.

You must send them a legal notice for which they will again not respond. Then please initiate RERA complaint as 1st step. As a 2nd step, you can also approach consumer courts.

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