Godrej Refrigerator — Poor service and defective refrigerator | |||
We purchased a Godrej Refrigerator with model RT EON 231CT4.2 Slvr St on 28.01.2014. Till now i.e. within 2 months we have lodged 4 complaint to the toll free number at [protected]. There are so many defects we already found in that refrigerator like water leakage, suddenly connection of, stop working etc. Previously we were using Whirlpool for last 10 years which we replace against this Godrej one for rs 800/- only.We have lodged complaint so many times but they have sent their service man only once.We requested them to change this model but they are not agreed.Please advise any body what to do? Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sandhyatara,
We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.
For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
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+91 22 6796 5959
+91 22 6796 1800
+91 22 6796 5656
Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.
Kindly provide the complaint No. & you’re Mobile Number so that we can resolve your issue on priority.
You can get the complaint No. by calling us on our toll free number[protected]
Regards,
Godrej Appliance Team.