Goibibo — Flight got canceled but no amount refunded

Hi Team,

It would be 1 year since the booking of the flight that was done for March 25, 2020. Flight got canceled due to COVID-19 but my money has not been refunded yet.
There is no helpline number of goibibo, just they keep on increasing date of resolution. My money was supposed to get refund on May, 2020 then extended to Aug 2020 then Dec 2020 & now again extended to April 2021. Please, help with these.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Mar 03, 2021
Updated by PoojaTh
No further update from goIbibo yet. Please, help as they seem not serious with this case.
Mar 29, 2021
Updated by PoojaTh
Hi Team,
Any update on this? It’s been a year. Still waiting for update from Goibibo. This is negligence is highly unacceptable.
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