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Ibibo Group / Goibibo
Ibibo Group
Customer satisfaction rating: 51%
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3242
COMPLAINTS

Ibibo Group / Goibibo Customer Care

Ibibo Group

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Address
5th Floor, Good Earth City Centre, Sector-50
Gurgaon
Gurgaon District
Haryana
India - 122018

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
257
down
200
up
115
down
172

Phone:
Phone:
up
175
down
155
up
104
down
165

Additional info
Ibibo Group (CEO's Office)
5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana
+91 12 4674 9000

Gurgaon
5th Floor, Good Earth City Centre, Sector-50, Gurgaon - 122018, Haryana
Tel: +91 92 1302 5552
Tollfree: 1860 258 5858

Bangalore
RMZ Millenia, Tower A, 2nd Floor, Ulsoor Road, Bangalore - 560008, Karnataka
+91 80 4250 1300

redBus - Corporate Head Office
3rd Floor, Karle Premium, # 1 Old Airport Road, Opposite Manipal Hospital, Kodihalli, Bangalore - 560008, Karnataka
+91 80 3003 8301

View More Information...

Customer satisfaction rating
51%
Complaints
3242
Pending
0
Resolved
1625
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Ibibo Group / Goibibo related photos (1923)

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Ibibo Group / Goibibo Complaints & Reviews

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 Akhil Bassan on Sep 16, 2020
I had a flight ticket booked through goibibo pnr is jqng7b which cancelled later on. The refund is yet not processed from goibibo. I checked with airlines and they confirmed that the refund has been sent to goibibo but it is still not credited to my account. Please help to get the amount refunded. I tried to contact them on messenger last week and got the confirmation that the refund is initiated. When i am asking for the arn/brn, there is no response seems like it is yet not processed.

Thanks!
Akhil

Complaint Status


[Sep 16, 2020] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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    Goibibo — Partly refund on cancellation of spicejet flight

     pawan05 on Sep 15, 2020
    Sir i booked spicejet flight through goibibo from mumbai to kolkata. Date of journey was on 15 jul 20 (Pnr: vbp75j) but flight...

     Rolandodemelo on Sep 15, 2020
    Phi[protected]
    16/08/2020 ibibo otc no[protected] payment / cn[protected] / [protected] -175.00

    Phi[protected]
    17/08/2020 ibibo otc no[protected] payment / cn[protected] / [protected] -175.00

    Complaint Status


    [Sep 15, 2020] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
    PHI[protected]
    17/08/2020 IBIBO OTC NO[protected] payment / CN[protected] / [protected] -175.00
    The above 17th Aug transaction amount is refunded, thanks.

    But the 16th aug transaction of similar amount is not refunded details given below

    PHI[protected]
    16/08/2020 IBIBO OTC NO[protected] payment / CN[protected] / [protected] -175.00
    I am not able to revert on my complaint... Goibibo is ###
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      Ibibo Group / Goibibo — denial of air ticket refund claim even though it is cleared by airlines

       Ankit Untwalia on Sep 14, 2020
      We have received a confirmation from airlines that my refund is successfully credited to goibibo's account but still goibibo...

      Ibibo Group / Goibibo — Refund status till not known

       aksmeg on Sep 14, 2020
      I have booked a ticket for my family members from your portal for mumbai to raipur on 14feb 2020 and flight no. Ai 651 under...

      Ibibo Group / Goibibo — Refund status not known or status

       aksmeg on Sep 14, 2020
      Sir

      I have booked a ticket from your portal for mumbai to raipur on 14feb 2020 and flight no. Ai 651 under...

      Ibibo Group / Goibibo — fake advertisement about 100% money back guarantee in case of back service

       amrita kushari on Sep 14, 2020
      My booking id is - htlzy2kf6f
      I had booked a hotel in kolkata under the 100% assured money back guarantee,
      But...

      Ibibo Group / Goibibo — Goibibo not refunding money for my cancelled flight

       Qadhir on Sep 13, 2020
      I confirmed with srilankan Airlines, they are providing full refund for my flight ticket, Since flight was cancelled by airline...

      Ibibo Group / Goibibo — Convenience fee deducted in refund

       Bhavin Sanghavi on Sep 13, 2020
      This is in reference to booking id: n6egfbmff

      You have deducted gi convince fee in refund which is not acceptable,...

      Ibibo Group / Goibibo — Online air ticket booked through goibibo app.

       Huzaifa_ch on Sep 13, 2020
      To whomsoever it may concern
      i had booked air ticket through go ibibo app for 19 april 2020.
      and due to lockdown...

      Ibibo Group / Goibibo — Refund not received | sent credit shell voucher

       shivi_dishu on Sep 13, 2020
      I had booked goair flight via goibibo.com from bangalore-HYD-chandigah for 29th Sept 2020. on 27th Sept i got to know that...

      Goibibo — Non-refund of cancelled flight charges

       pkrtrichy on Sep 13, 2020
      I applied for refund of my flight trip pnr tfibpv (Chennai - kolkatta and kolkatta - guwahati scheduled for 10.4.2020) through...

       Qadhir on Sep 13, 2020
      I booked total 5 tickets with goibibo travel agency for travelling bangalore to Bangkok in srilanka airlines..

      Airlines are providing refund, but travel agency looting my money...

      Please help me to get my money back.

      Booking id: OR49W2


      Flight ticket amount not refunded, but airlines refund to travel agency

      Complaint Status


      [Sep 13, 2020] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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        Ibibo Group / Goibibo — Non refund of cancelled international flight

         Munty Milind on Sep 12, 2020
        Sir/madam,
        I had booked my tickets from dushanbe to delhi on 14 jun 2020 via almaty scheduled for 1st and 2nd jul...

        Ibibo Group / Goibibo — balance refund (my money got deducted and booking failed)

         Shiv Kumar Pandit on Sep 12, 2020
        Dear sir/madam,
        I have booked the ticket of for bagdogra to bangalore 7 person flight on 24 sep 2020 and my money...

        Ibibo Group / Goibibo — team goibibo becoming a fraudsters/ resorting to unscrupulous and malpractices to cope up with the losses.

         PriyaSinh on Sep 12, 2020
        Team goibibo,

        This is to draw your attention to the unethical and unscrupulous methods of making money which...

        Ibibo Group / Goibibo — not received refund for cancelled flights due to covid

         rudraksp on Sep 11, 2020
        I am trying to reach customer support - its a recorded msg that sends a link to upload documents for refund - that never works....

        Ibibo Group / Goibibo — Delay in refund or no action by goibibo air ticket agency

         jainashishapps on Sep 10, 2020
        Please accept my greetings first.

        I had booked a ticket on 25 jan booking id: n6efg7its. Flight was from ahemdabad...

         tushar bodarya on Sep 10, 2020
        I booked surat to frankfurt flight in air India on 20th march.but due to covid-19 my flight was cancelled by air lines.so i want refund my surat to delhi ticket.

        My bookinf id is GOMUPKGINTC6F6938298

        so please gime my refund as soon as possible

        Complaint Status


        [Sep 10, 2020] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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          Ibibo Group / Goibibo — I stayed almost 1 hour there contacting customer care and all

           rizvijan on Sep 10, 2020
          Dear sir / madam,

          I am writing to you to raise an issue about: hotels & resorts

          The issue...

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