[Resolved] Goibibo — wallet locked and I can't use the go cash

Shridhar Hegde 111

from Harihar, Karnataka

Address:	Gurgaon, Haryana
Website:	www.Goibibo.com

My wallet is locked and i can not use money. It is a cheating by goibibo to their customers. It is not ethical practice to cheat its own customers
My registered email id is [protected]@gmail.com
Go cash earned is showing credited is my account but i can not use and msg is notification showing that any suspicious activity is done in my account but no advance notice is given before a action like lock the wallet and not mentioned any genuine reason of lock. It is a planned cheating by a reputed online site.

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Mar 4, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2019

Ibibo Group / Goibibo Customer Care's response Dear Shridhar Hegde 111,

Greetings from Goibibo.com

Please be informed that our back-end system has detected your account to be violating our terms o[censored]se.
Hence, we regret the account has been blocked and the same cannot be unlocked.

However, if you create any new account and that gets blocked because of the same reason, we can get the same checked and will try to activate the same.

Assuring you best of our services.

Regards,
Team Goibibo