Gojavas — COULD NOT BE DELIVERED on estimated date | |||
i boutght pioneer head unit from snapdeal on 15-03-15..they sent courrier through gojavas seervice ..i think it belongs to snapdeal..when want to track the product it dont shows the neccesary information ...last 3 days i am receiving meeseges that today we deliver the product make ready the cash, i choose( cod) on 19th item is in my location 20 th i will receive the product ..after 24 hrs excitement it shows Attempted but not Delivered - Reason:- CID - CONSIGNEE OUT OF STATION.on 21st COULD NOT BE DELIVERED BUT WILL BE ATTEMPTED AGAIN . after 48hr waiting i call snapdeal custmercare number[protected] ..no number is working with this number (surprised).sent an email to gojavas want the address in my town to take the package . they say its against theeir policy .. and i asked delivery boy cell number it is also aginst. item is in my location last 3days ..i am not able to receive the product . when i order in flipkat they sent the the delivey boy ph number, i am able to know, make time to receive the package ..i am really dispointed with gojavas policy & service Was this information helpful? | |||
Gojavas Courier customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I am also facing same problem this is my last time I have ordered with snap deal it such a pathetic delivery by gojavas flipkart is just so awesome in comparison to snapdeal if they do not work on it they will not survive I customer satisfaction is really very important I am waiting for my product from last 3 days and daily calling customer care I am wasting my time after making order with snap deal.
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