Gonoise.com — noise shots x3 bass wireless headphones with charging case

There is no sound in one of my wireless earpiece and its not even connecting to the bluetooth and gonoise customer customer care never takes my calls. The problem is since a long time but customer care numbers are not working and there are no service centres of the company. I want to replace my headsets and want a new one. I have ordered the piece from amazon with order no[protected] on 11.03.2019. I have seen the reviews that this is a very common problem with this item contacted the customer service numbers many times but nobody picks up the number. I try to resolve the issue by going through the website but it doesnt get solved that means the piece is defective and needs to get replaced with a new one.