Google India / Tez — money not yet transferred

Transferred rs 7500/- from google pay to phonepe via upi yesterday at 1:22am.
Money got deducted but the beneficiary didn't receive the money.

Gpay upi - krs. [protected]@okaxis (Standard chartered bank)
Phonepe upi - [protected]@ybl (Icici bank)

In phonepe history the transaction id is t1909110122245796596167

The text message which i received from the bank (Standard chartered) after the transaction contains a bank account number (Credited to) which is different of the beneficiary's bank acc number (Icici).

Help. Please refund my money.

Even my friends tried this but they too had the same issue i. E transferring money from google pay to phonepe upi.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Google India / Tez customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Google India / Tez
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    1955
    Pending
    0
    Resolved
    381
    Google India / Tez Phone
    +91 80 6721 8000
    Google India / Tez Address
    No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
    View all Google India / Tez contact information