Google India / Tez — Transaction Failed. But funds debited

Today (10th October 2021) is My last day for credit card bill payment.
In Google pay I have 2 bank linked Kotak and Axis. I barrowed money from some one for pay credit card bill . They sent me money in Kotak Bank. But I need transfer that money to axis bank to pay Credit card bill. When I don't Self transfer using Google Pay, . It said Transaction Failed. But money debited from my Kotak Bank. 11 thousand rupees. When I contacted Google pay Customer chat. They said I get back money in 3 business working days.
I need to pay Late Fee for My creadit card and interest. Who will pay those extra. And it will effect my cibil score. Why 30% of Google transactions fail. Google is useless. Kindly some one suggest me can Legally proceed in court about this issue with Google pay. I get loss financially and mentally too
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Google India / Tez customer support has been notified about the posted complaint.
Oct 10, 2021
Updated by Koti0211
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