Gopaisa — EGV redeemed & used by someone else

Address:New Delhi, Delhi
Website:gopaisa.com

Date of incident:- Flipkart EGV 30/8/2015 Full description:- I got a EGV worth Rs 5000 of flipkart & Rs 1000 of Amazon from Gopaisa.com on 2nd june 2015. I used flipkart coupon for the 1st time around 27th june for purchasing shoes worth Rs 1349. Technically the balance amount in gift card should be Rs 3651. After 27th june I had not ordered anything but when I tried to order something from flipkart around 7-8th sept then unknown card error came so I asked Flipkart team & even they couldn't figure it out but later I got mail from flipkart asking me for the screenshot of the error & the card no. which I gave after that I got mail from flipkart that it's been used completely & the balance is 0 which was a shock for me. I again contacted Flipkart regarding the same & they told me that you are the owner of this EGV contact the owner of the EGV to contact us. So, I contacted Gopaisa regarding this they told me (after contacting Flipkart team) someone Vaibhav Sharma had used it and also gave me the following details of vaibhav sharma. I got this message from them on Twitter message correspondence "Dear Vinay, we have tried to convince Flipkart for the same and they are not ready to file the complaint. This is the phone number of Vaibhav Sharma [protected], and you can try to contact him, but his number is off since last couple of days. Our guess is its a fake number. They also provided us with the delivery address "Vaibhav Sharma, Gymkhana Club, Hisar, Haryana" I traced the no. provided to me by gopaisa which they got from flipkart and found that this no. is of Yogesh Yeshwanth. One more surprise was left for me today when I tried to use Amazon coupon today it says that this gift card is added to some other account, on some investigation I found this information. "As per the details I have here "sharma.[protected]@gmail.com" is listed as purchaser of the Gift Card and "Vaibhav Sharma" is listed as claimer." Vaibhav Sharma is the same guy. Now I'm adding all the required information of all the chats, twitter messages etc Desirable Resolution of the complaint:- Refund of the balance amount i.e[protected] for flipkart + 1000 for Amazon) and file FIR for fraud against Vaibhav sharma.
+16 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

This is the attachment which provides the details of orders processed & it's provided to me by Gopaisa team. In the screenshot last 3 transactions done on 30/8/2015 & time gap is only 3 mins.All the transactions had been done by Vaibhav Sharma confirmed by Flipkart.

I don't know whose fault is this whether the fault is from Flipkart or Amazon or Gopaisa, I know one thing that I lost my Rs 4650 in all this. I will fight for it & also urge others i.e. companies to find the culprit by whatever means i.e. whether IP address, tracing contact no. etc.

But this man Vaibhav Sharma is surely a fraud & need to be penalised. Phone no. of vaibhav sharma which Gopaisa had provided is showing as YOGESH YESHWANTH.

So, we together have to search this culprit so that I can get my money Rs 4650 back.
Here is the attachment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Delhi
    Delhi
    India
    File a Complaint