Gorb — Fake order commitments via phone and about delivery as well . | |||||
This complaint is with regarding to the Order no - INMUM[protected]-1033073 which i have placed on 30th December 2016 through the GORB app in evening around 6:00 pm asking to be delivered at 9:00 pm same evening but i didn't received any kind of call (Delivery Boy) neither i receive the delivery at 9:00 pm so i waited till 9:30 hoping to get a call but i didn't . Eventually i decided to give a call to its so called Customer Support - [protected] and there i spoke to a person named LAXMAN, he noted down my order no and gave me information as SORRY FOR THE INCONVENIENCE CAUSED but the delivery is slightly delayed so we will call u back in few mins, later i receive a call from the same guy after 15 mins at 9:40 pm telling me that the delivery guy has been left from our side with your parcel and it shall reached to you at 10:00 pm as the delivery boy will give me a call as well before coming BUT quite obvious i didnt receive any call and hence i didnt received any delivery . LEFT COMPLETELY DISAPPOINTED .Although their advertising tagline says JAISA MOOD WAISA FOOD but quite obviously we cannot order food from them depending on our mood leaving us hungry completely as the food will never arrive at all REALLY A PATHETIC AND MISLEADING WEBSITE (FOOD). A HORRIFYING EXPERIENCE.NEVER EVER I AM GOING TO ORDER FROM THEM AGAIN . Was this information helpful? | |||||
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