Gowarranty — Not Providing Service Warranty

Address:Highland Park 9/5/14, Bhavani Nagar, Marol, Andheri East, Mumbai, Maharashtra 400059
Website:www.gowarranty.in

Gowarranty is a Fraud compnay. I am a victim of this company & their paid reviews. I bought 2 extended warranty plans from them last years by spending INR 20K. I requested for an AC service (which is part of my warranty package) 10 days back but haven't got any service. Everytime I call them customer care, Ms. Renu picks the call (she is their sales person as well) & confirm ls for a call back. They haven't created any Ticket or SR against my request.

I am feeling looted & cheated. Please help me getting my money back.
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Comments

Hello Mr. Chugh,

Greetings for the day.

Please be informed that we have observed that your claim is bogus and falsifying.

We observed that you were asked to pay for the consumable part to get the product repaired which you denied.

We did offer you service & did arrange for a technician from the brand to get your problem resolved.

Please be informed that the negative review provided by you for no mistake of ours.

https://www.mouthshut.com/review/Fake-Fraud-Company-review-uprstlqrrlp

We had requested you to remove the negative feedback to which you agreed earlier, but later you denied it & started blackmailing us by adding negative reviews on social media to extort money.

You have already tarnished our company image by giving negative feedback on mouthshut and blackmailed us, hence we can not cater to any of your repair requests in your case.

If you need any further information, please write back to us at [protected]@gowarranty.in or call us at[protected] and we will be happy to help.

Team GoWarranty.
Rishabh Chugh's [Complaint's author] reply, Nov 23, 2023
Gowarranty you are big liars, there was no issues with any parts of my appliances. I simply requested for the AC service, which was denied and I put in a negative review.

Your MD Sameer Sheikh called & arranged for service through a technician and as a gesture I deleted the review, which was on your MD's request. I've screenshot of his chat still with me.

Later next year, when I again requested for the AC service, you denied giving any services basis my previous negative review which I deleted.

Hence, I was left with no choice but to again post a negative review but that doesn't mean you would stop giving services.

I request Consumer Complaints team to help me getting the refund of my hard earned money from Gowarranty- who is a fraud services company.
Btw, can you show me any single email/texts which proves I am at fault?

I've multiple of those as a proof that you people are lying.

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    Highland Park 9/5/14, Bhavani Nagar, Marol, Andheri East, Mumbai, Maharashtra 400059
    India
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