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Gowarranty Complaints & Reviews

R
rajakoppuravoori
Mar 19, 2025
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Extended warranty

I have taken extended warranty foe my TV, AC and Microwave oven and wa the biggest mistake. I had raised a complaint on my AC not working and below the chronological order issues I faced with this fraud company:

1. After multiple reminders Abhishek from Gowarranty mentioned that I need to arrange for a 5exhnician myself and gowarranty would reimburse the amount, I wonder why I had to gowarranty and as well the vendor to have...
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Sunilnanda
from Patna, Bihar
Sep 27, 2024
Sep 27, 2024
This thread was updated on Sep 27, 2024
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My TV Not Repair by company

Address: Thatheri bazar, nit more,patna

I have mi qled 75 inch tv it's extended warranty of 4 years but company refuse to repair my tv.company cheated me.please make my tv....
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V
Veedee05
from Jhunjhunu, Rajasthan
Jun 15, 2024
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reimbursement of general service of ac not paid

Address: Highland Park, Marol, Andheri East, Mumbai, Maharashtra, India
Website: gowarranty.in/home/contact

I paid ₹5, 215.00 for the Extended Warranty of GoWarranty for my brand new LG Air Conditioner for 2 years. I uploaded all the proofs asked by the company which included photos of Indoor and Outdoor Units of the AC. Meanwhile In the past 2 years of purchasing their warranty their sales team have called me numerous times to purchase more warranty for other products. So on April 13th, 2024, I created a ticket for Reimbursement of my AC General...
+3 photos
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sahil sabherwal
from Noida, Uttar Pradesh
Apr 17, 2024
Jun 16, 2024
This thread was updated on Jun 16, 2024
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gowarrany is fraud company

Address: 9/5/14, Highland Park, Andheri East (Marol) Mumbai, Maharashtra 400059
Website: gowarranty.in

I purchased extended warranty plans for my electronic devices with high expectations of receiving reliable support in case of any issues. However, I have encountered numerous problems:

No Service Provided: Despite having an extended warranty plan, Gowarranty has failed to provide any service when my devices required assistance [4].

Rejection of Plan: My warranty plan was arbitrarily rejected by Gowarranty, citing...
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J
JobinJ87
from Thrissur, Kerala
Mar 11, 2024
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Laptop Warranty

Date of incident : 11/03/2024
Policy Ref : GW_GRGUGSOXXXXXX(scrubbed)
Description
I had similar experience as explained here https://www.consumercomplaints.in/gowarranty-not-providing-service-even-after-pa... . In fact I purchased a one year extended warranty from Amazon. Then their agent called and cancelled this and suggested to take a four year plan (around 11K+).

They assisted via the call...
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B
bheemsingh1985
Oct 27, 2023
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I am complaining about my TV's Warranty

I bought Gowarranty's 4-year extended warranty plan for my TV. Recently, when I needed their service for my TV, Even after a two of complaining, they did not resolve the TV's mother board issue. I called customer care several times and they always said that our backend team will call you. after 15 day I received a call from services center but he was unprofessional and rustic man .
They are using abusive language and threatening that...
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Aaditya Paradkar
from Mumbai, Maharashtra
Jul 23, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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Not providing service even after paying

Address: Highland Park 9/5/14, Bhavani Nagar, Marol, Andheri East, Mumbai, Maharashtra 400059
Website: gowarranty.in

I bought a Acer Television from Amazon in January 2022. I bought extended warranty for it from gowarranty and I bought it directly from their website.
The warranty was activated and I have a confirmation email from them about the same.
Now 1 year after buying the warranty, I needed service from them for my tv. When I called them, they said my warranty was invalid as I hadn't provided the product image that displayed it's serial...
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C
chnsrao1234
from Chennai, Tamil Nadu
Jul 21, 2023
Sep 14, 2023
This thread was updated on Sep 14, 2023
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I have purchased a Kettle on 03 May 2022 in Tatacliq and got brand warranty for 1 year. I have purchased Extended warranty for my Kettle amount worth of Rs/-305 for 2 years. The plan started on 03-May-2023 and Will End on 02-May-2025. The Kettle is not working as expected and at that date Brand warranty expired. I have reached Gowarranty to get the repair since extended warranty started. I have lodged a complaint on 26th June 2023 to get repair for my Kettle. I am not Happy with their Service and i have given 1 Star rating in Google review. They are saying that not eligible for claims because given 1 star rating in Google review. Now they are saying that the other 2 plans (Mobile & Vaccum cleaner) also not eligible for claims. The Total Plan Cost for 3 Devices (Kettle-305, Mobile-. 1232, Vaccum cleaner-764)= 2301. I am requesting Gowarranty to send an email with all information or share full information here also fine
Hello Mr. Chidella,

Please be informed that the invoice value for the Electric Kettle is Rs. 1099/- as per the bill attached below for your reference.

As per the update from the management team, we offered you a Rs. 1099/- transfer to your bank account to settle the case under replacement as the best option which you have denied.

Kindly note that you are not eligible for any plan refund with no alternate solution in your case.

You have provided us with negative reviews tarnishing our company image along with the consumer forum case.

Your case is flagged under dispute and our legal team is dealing with your case.

Team GoWarranty.
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    Rishabh Chugh
    from Noida, Uttar Pradesh
    Dec 19, 2022
    Nov 23, 2023
    This thread was updated on Nov 23, 2023
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    Address: Highland Park 9/5/14, Bhavani Nagar, Marol, Andheri East, Mumbai, Maharashtra 400059
    Website: www.gowarranty.in

    Gowarranty is a Fraud compnay. I am a victim of this company & their paid reviews. I bought 2 extended warranty plans from them last years by spending INR 20K. I requested for an AC service (which is part of my warranty package) 10 days back but haven't got any service. Everytime I call them customer care, Ms. Renu picks the call (she is their sales person as well) & confirm ls for a call back. They haven't created any Ticket or SR against my request.

    I am feeling looted & cheated. Please help me getting my money back.
    Hello Mr. Chugh,

    Greetings for the day.

    Please be informed that we have observed that your claim is bogus and falsifying.

    We observed that you were asked to pay for the consumable part to get the product repaired which you denied.

    We did offer you service & did arrange for a technician from the brand to get your problem resolved.

    Please be informed that the negative review provided by you for no mistake of ours.

    https://www.mouthshut.com/review/Fake-Fraud-Company-review-uprstlqrrlp

    We had requested you to remove the negative feedback to which you agreed earlier, but later you denied it & started blackmailing us by adding negative reviews on social media to extort money.

    You have already tarnished our company image by giving negative feedback on mouthshut and blackmailed us, hence we can not cater to any of your repair requests in your case.

    If you need any further information, please write back to us at [protected]@gowarranty.in or call us at[protected] and we will be happy to help.

    Team GoWarranty.
    Rishabh Chugh's [Complaint's author] reply, Nov 23, 2023
    Gowarranty you are big liars, there was no issues with any parts of my appliances. I simply requested for the AC service, which was denied and I put in a negative review.

    Your MD Sameer Sheikh called & arranged for service through a technician and as a gesture I deleted the review, which was on your MD's request. I've screenshot of his chat still with me.

    Later next year, when I again requested for the AC service, you denied giving any services basis my previous negative review which I deleted.

    Hence, I was left with no choice but to again post a negative review but that doesn't mean you would stop giving services.

    I request Consumer Complaints team to help me getting the refund of my hard earned money from Gowarranty- who is a fraud services company.
    Btw, can you show me any single email/texts which proves I am at fault?

    I've multiple of those as a proof that you people are lying.
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      pranavshah1984
      from Mumbai, Maharashtra
      Oct 21, 2022
      Jul 21, 2023
      This thread was updated on Jul 21, 2023
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      Bought extended warranty for TV & company rejecting our claim

      Address: Kandivali West
      Website: gowarranty.in

      I purchased an Extended TV Protection plan for 4 years in the month of October 2021 for my Iffalcon 55k61 TV through their salesperson Schubert. All the processing was done by him and he only informed me that you can take GST Credit and you will not face any issues. On[protected] our TV was not turning on immediately we called customer care and raised the case and we were been today that we will ask our team to give you call on[protected]...
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      rajan991
      Apr 18, 2022
      Jul 21, 2023
      This thread was updated on Jul 21, 2023
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      Refused Service Citing Serial No Mismatch and T&A loopholes

      Address: Highland Park, 9/5/14, Marol, Bhavani Nagar, Andheri East, Mumbai-400059.
      Website: www.gowarranty.in

      I purchased 3 years extended warranty from GOWARRANTY in 2021 for my Onida Fire TV policy GW_F52A7022A04B, I had activated my plan on their website successfully. In 2nd year the product was facing display issues and so I raised a Service Claim. But Gowarranty is refusing to provide their services (for which I paid) stating that during activation the photo uploaded of TV does not show SR.#. of product.
      They said me that we tried to...
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