[Resolved]  Grabgear — Order not received and No Update on the Status

I placed an order for a Samsung Galaxy Watch 4 from the website on Aug 2, 2022. I had opted for the expedited delivery according which I should have received the product on 6th of August (with 4 business days). But as of today (Aug 8th) I have not received my product and nor is the customer support replying to my queries. According to the Bluedart Tracking details. they have given, the product has not been picked up from their warehouse yet. After messaging them a lot of times, their WhatsApp team said that the product had been dispatched but the tracking details still show otherwise. I even contacted the Bluedart support team who said that the tracking number that has been provided to me by Grabgear is a pre-generated one and as per their system, the product has not yet been handed over to them by the sender. I have been trying to contact Grabgear for days and they are not responding. I have sent emails, raised tickets and messaged them through WhatsApp but no fruitful responses yet. They have not even provided a phone number to contact them. Please refund my payment as soon as possible if you can't deliver my order on time.