[Resolved] Great Eastern Appliances — air-conditioning machine installation | |||
Bought 3nos. Of daikin 1ton ac from your tollygunge (Ashoknagar) store on 24th feb, 2018 (Order no. 0036) in the name of saikat dey. The sales person, alam and the branch manager confirmed that standard installation would be free (Also mentioned in the order receipt (Which will include labour charge). However, at the time of visit by the installation person, he is telling that bracket installation cherge of rs350+rs300 for vacuum per unit has to be paid. The person also mentioned that the bracket fitting chatarge has to be paid and that he has received similar disputes from other customers too. This is a sheer harassment and miscommunication from the store.in order to complete sale, they do not reveal all the hidden charges, which is creating dissatisfaction among your customers. Request the senior management to look into the issue with utmost priority so that this damage can be arrested asap. Regards, Saikat dey Tata communications limited Vsnl building, kolkata Mobile# [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Great Eastern Appliances customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Customer(sreetanuka),
We sincerely regret the inconvenience you have faced. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on :[protected]
We sincerely regret the inconvenience you have faced. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on :[protected]
Dear Customer(sreetanuka),
We are still waiting for your response. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on :[protected]
We are still waiting for your response. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on :[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
8%
Complaints
520
Pending
0
Resolved
42
+91 33 2289 5388
+91 33 2289 5389
+91 33 2289 5390
'Technocity', 15B, Sarat Bose Road, Kolkata, West Bengal, India - 700020
We sincerely regret the inconvenience you have faced. Please share your complaint/contact number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.
Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on :[protected]