Great Eastern Appliances — defective refrigerator delivered

Complain against defected refrigerator -
Myself mr. Abhijit majumdar constrained express my displeasure and resentment at the supply of a defective lg refrigerator by you the details of the refrigerator is given below
Model no - gl - c292rpgy
Suffix - apgzebn (In)
Category - frost free
Colour - purple glow
Mfd on - 05 nov 2019
I have paid rs. 8017.00 and bought the above double door refrigerator from great eastern & co., kanchrapara branch, dist north 24 pgs, west bengal on 29.02.2020 on emi basis from hdbfsl. But it was delivered from great eastern & co, dumdum branch, dist north 24 pgs, west bengal on 14.03.2020 as it is adjacent with my flat which located at 76, purba sinthi road, kolkata-30.
I am sorry to say that still 23.03.2020 no company representative came to install the refrigerator though the lock down was started from 24.03.2020. As per my need i unbox the packaging of the refrigeration on 12.04.2020 and i was very shocked to see the defective refrigerator after unboxing it. I hope you will replace the defective refrigerator at the earliest. Needless to say that if the needful is not done i will further solicit the same in way of law

Yours sincerely
Abhijit majumdar
Contact no [protected]
Email:[protected]@gmail.com